Dec 22, 2024  
2022-2023 College Catalog 
    
2022-2023 College Catalog [ARCHIVED CATALOG]

HM 102 FRONT OFFICE MANAGEMENT



Introduces all aspects of front office procedures in lodging. Stresses the importance of operations that are guest-focused and built upon inter-departmental communication. Automated guest registration systems are studied extensively. Role-play strategies are incorporated throughout. 3 Credits.