Apr 29, 2024  
2022-2023 College Catalog 
    
Catalog Navigation
  Catalog Home
  Letter from the President
  About MassBay
  Admissions
  Enrollment
  Financial Aid
  Tuition & Fees
  Academic Information
  Academic Policy
  Student Life
  Online and Hybrid Education
  Academic Programs
  Course Descriptions
  College Regulations & Policies
  Administration, Faculty and Staff
HELP
2022-2023 College Catalog [ARCHIVED CATALOG]

HL 117 SOFT SKILLS FOR PROFESSIONALS



This course will prepare learners with basic interpersonal and communication skills needed by medical professionals in the healthcare setting as well as other professionals whose job it is to interact with the public regularly. These skills include effective communication, empathy, dealing with pressure and stress, a strong work ethic, positive mental attitude, adaptability and flexibility, time management, self-confidence, and dealing with criticism constructively. Lecture: 45 hours. 3 Credits.